Returns

We take the worry out of buying with FREE Pre-Paid Return Shipping labels and a robust 30 day No Questioned Asked Money Back Guarantee. Don't like it? Then return it and we even pay for your return shipping fees.

REQUESTING A RETURN
(Prepaid Return Shipping Label Included)

STEP 1 Click the link below to go to your order and request a return:
https://kakuetta.com/a/returns

STEP 2

Enter your email and order number, then click Look up.

STEP 3

When you see your order select Create Request.

STEP 4

Select the item(s) you wish to return, fill out the return form and click Submit

STEP 5

Check your inbox for a PRE-PAID shipping label. Print this label and attach it to the outside of your shipping box. Drop it off at your nearest USPS location.

An email will be sent to you once we have received your package for return. Your refund will be processed within 5-7 days from the date of your return package arrival. You will receive a refund of the purchase price (excluding shipping fees), to the original form of payment.

Refunds can take several business days to reflect on your credit card account. This varies depending on your financial institution.

ITEMS MARKED FINAL SALE ARE NON-REFUNDABLE. CLEARANCE ITEMS AND OTHER ITEMS MARK (NO RETURNS) ARE NON-REFUNDABLE.